How do I return a faulty item?

If you have received a faulty item, please either reject the item upon delivery or sign for the item as damaged with the courier.

Please email us at with your order information, details of the damage, and supporting images within 3 working days of signing for your item.

Please be aware that we cannot accept damaged claims after 3 working days of receipt of the order.

Any replacements for items that have been agreed upon by our team as faulty/damaged will be sent to you free of postage charges.